Privacy Policy

Last updated: April 2026

1. Introduction

Net IT Australia is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and manage your personal information.

2. About Us

Legal name: Net IT Australia, Donald Garton trading as
ABN: 39 904 547 736
Address: Sydney, NSW

3. What Personal Information We Collect

We may collect personal information that is reasonably necessary for our business functions and activities, including:

• Name
• Email address
• Phone number
• Business name or organisation
• Information you provide when contacting us or using our services

We may also collect technical and usage information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referring URLs

We do not collect sensitive information unless required and with your consent.

4. How We Collect Personal Information

• Directly from you when you complete forms, contact us, subscribe, or use our services
• Automatically via cookies and analytics tools
• From third parties where permitted by law

5. Why We Collect, Hold and Use Personal Information

We collect, hold and use personal information for the primary purpose of:

• Providing our products and services
• Responding to enquiries and requests
• Managing customer relationships

We may also use your personal information for secondary purposes that are reasonably expected, including:

• Sending updates, newsletters, or marketing communications (with your consent)
• Improving our website and services
• Internal business operations

You may opt out of marketing communications at any time by using the unsubscribe link or contacting us.

6. Consequences of Not Providing Personal Information

If you do not provide personal information, we may not be able to provide our services or respond to your enquiries.

7. Disclosure of Personal Information

We may disclose your personal information to:

• Service providers and contractors (e.g. IT, hosting, marketing platforms)
• Professional advisers (e.g. legal and accounting)
• Government or regulatory authorities where required by law

8. Overseas Disclosure

Some of our service providers may be located outside Australia.

We take reasonable steps to ensure overseas recipients handle personal information in accordance with the Australian Privacy Principles unless an exception applies.

9. Security of Personal Information

We take reasonable steps to protect personal information, including:

• Secure systems and servers
• Encryption and data protection measures
• Access controls

10. Data Retention

We retain personal information only as long as necessary for business or legal purposes. When no longer required, we take reasonable steps to destroy or de-identify it.

11. Access and Correction

You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe (usually within 30 days).

For more information, see: Access your personal information (APP 12)

12. Cookies and Website Analytics

We use cookies and similar technologies to improve your experience, analyse traffic, and enhance our services.

You can control cookies via your browser settings, but this may affect functionality.

For more information, visit: Your Privacy Rights

13. Complaints

If you believe we have breached your privacy, please contact us. We will investigate and respond within 30 days.

If you are not satisfied, you may lodge a complaint with the Privacy Complaints .

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website.

15. Contact Us

Privacy Officer
Email: privacy@netit.com.au
Phone: +61 494 608 507
Address: Sydney, NSW

For more information about privacy rights, visit: www.oaic.gov.au Privacy